Online Purchases - good and bad experiences

[The Womble]

Oh yes, im a bad boy. Maybe i should have added the 3 emails he sent implying damage would be done to to us and our home as he knew 'people' in Queensland. that was before the dispute was closed. Im not a dishonest man, but threaten my wife and act like a tool and u loose your allowance. Guess he had to go back to washing lawns or something after that. Id be suprised if he wasnt banned because of it. And we got to stay at the Turkeys Nest at Mt Glorious on the winnings as well. Crime does pay?

Dont try this at home kids

[MichaelB]

Oh yes, im a bad boy. Maybe i should have added the 3 emails he sent implying damage would be done to to us and our home as he knew 'people' in Queensland. that was before the dispute was closed. Im not a dishonest man, but threaten my wife and act like a tool and u loose your allowance. Guess he had to go back to washing lawns or something after that. Id be suprised if he wasnt banned because of it. And we got to stay at the Turkeys Nest at Mt Glorious on the winnings as well. Crime does pay?

Dont try this at home kids

OK, given that background info, action taken is viewed differently. Threats against person/property is just way OTT.

What country was this other seller in ?

[The Womble]

Seattle US. The only negative experience Ive had and it went wayyy to far

[AUbicycles]

Should have included that in your initial post Womble.

I would be lodging a complaint with ebay about the user (complete with all communication) because I don't think these types of threats are on - in the US I assume the usual process would be to sue them.

Kind of hard to know the right thing to do - Maybe you need to donate money to the value of the shoes to a charity. Legally I am guessing you would need return the shoes - minus any costs and if ebay did the right thing they would disable the users account.

[flammer]

For all its bagging, ebay remains buyer focused. It may have been slow, but got your money back.

I agree with AU, give it to charity and tell him you've done it. You'll annoy the mongrel because he wouldn't be able to understand the concept and you'll dominate the moral high ground.

[The Womble]

Good point. I have to admit that 6 months ago I would mever have concidered donating it. If it were to happen again I would probably do it without a second thought.
Unfortunately my wife and I went from VERY well paid whilst working in the insulation industry, to unemployed on a Monday morning when Crudd pulled the foil carpet out from under us and the family business. We're still recovering. Thats not excusing spending his money, and it did predate our unemployment.
Two new karmic developments though, Crudd is going to sit on the back bench tomorrow (hopefully), and we're both foster parents as of last weekend to a bouncing baby something once we get our blue cards etc and our first placement. I have a soft side beneth the concrete and formwork

[MichaelB]

....we're both foster parents as of last weekend to a bouncing baby something once we get our blue cards etc and our first placement. I have a soft side beneth the concrete and formwork

Congrats and enjoy the great joy you get from being 'parents'

[hiflange]

Fast shipping, good prices and obscure and hard to get bits, not to mention the (ugly as) 90's look website and classic (good) old fashioned service make Yellow Jersey worth a visit.

Not sure if SJS have been covered before. Nothing cheap there but they do carry useful tandem bits and Rohloff accessories. Shipping is slow in my experience. Communication is good though.

[cobbler]

RE- ChainReactionCycles...Ordered on 9.8.2010 Still waiting 20.8.2010. update..14 days wait, parcel has arrivedEverything was in stock, they posted within 3 days but the inbetween times are really dragging out.Checking the Parcel Force website tells me:
The status of the parcel you've enquired about is displayed below.
Parcel number: .............
Service: INTERNATIONAL SCHEDULED
Status: In progress
Last tracked at: International Hub
I clicked on the Parcel Force link supplied on my order page on c r c, it reads, Your parcel has been dispatched by Parcel Force/GLS Express service. This means that your parcel is due to reach its destination within 2-4 working days of the dispatch date if you are in a major European City, or Worldwide usually within 4-6 working days.

You can check the date that the parcel left the UK on http://www.parcelforce.com using the shipping reference we have provided. Upon leaving the UK the parcel is entered into the GLS network and allocated a new shipping reference for delivery to you by a local courier. You can request this GLS reference by E-mailing sales@this link is broken with your order number. You can follow the progress of your parcel or find details of your local delivery office at http://www.gls-holding.comI discovered the parcel never gets a new tracking number and you can use the same number when you visit the Auspost website to track your parcel, so long as it is thru customs in Australia

I emailed c r c on the 18.8.2010, figuring it had been 10 days since ordering, it must be Australia by now, I asked for them for that new shipping number..they replied

Thank you for your enquiry. Your parcel is currently clearing Customs in Australia. Once it has passed through tracking will appear again.
You can continue to follow it on http://www.parcelforce.com or you can use http://www.auspost.com.au.

So I says,
Do I have to keep emailing to get the new tracking number Parcel Force says the parcel is issued with once it's in the country, coz I have no idea when this may occur,how long do customs take??
c r c says,
As Australia is not in the GLS network your tracking reference remains the same. Please continue to use ... on http://www.parcelforce.com and once the parcel has been released to Auspost you can also track it using http://www.auspost.com.au.

So, it's been 11 days, twice the time I hoped for and I think it's never gonna turn up! .. all 450 bucks worth! Not sure about all this.

[h3ndry]

They do say 6-12 days in the best case.

[h3ndry]

Fast shipping, good prices and obscure and hard to get bits, not to mention the (ugly as) 90's look website and classic (good) old fashioned service make Yellow Jersey worth a visit.

.

Oh god. What is that. Kill it. KILL IT WITH FIRE!

[Aushiker]

Hi

I thought I would summarise my recent experience with PBK and c r c. All positive BTW.

PBK Order placed Sunday August 8, 2010 - Received Monday August 16, 2010 - Eight days;
PBK Order placed Wednesday August 11, 2010 - Received Thursday August 19, 2010 - Seven days;

c r c Order placed Sunday August 8, 2010 - Received Tuesday August 17, 2010 - Nine days.

Regards
Andrew

[Nobody]

c r c again. This time they sent me "DMR V8 Grease Port" pedals without the grease syringe, grease port, or box as shown in their advertising:

With grease port and ‘V-Lube’ grease syringe included in the box

http://www.this link is broken/Mode ... delID=3177

[betterthanwalking]

I have ordered from Ribble and Wiggle in the last couple of weeks. 6 tyres from Ribble arrived in sub 10 days including 2 weekends, the Wiggle order for bib shorts, jersey, socks and pump arrived a day sooner.
A previous order with Wiggle arrived quicker but they were out of stock of the glasses I wanted. I got regular updates of the (non)progress of the supplier to deliver to Wiggle and gave up after 6 weeks. I wasn't in a rush so didn't kick off about them.

They apologised when I cancelled and hoped that I would use them again.

As long as the UK were awake, emails were answered within an hour which impressed me.

Gavin

[jules21]

c r c again. This time they sent me "DMR V8 Grease Port" pedals without the grease syringe, grease port, or box as shown in their advertising:

With grease port and ‘V-Lube’ grease syringe included in the box

http://www.this link is broken/Mode ... delID=3177

lucky you. ring them and tell them your pedals are useless, thanks to their error and ask them what they will do to rectify it. they'll probably decide posting it back is cost prohibitive, refund you (most) of the money and let you keep them. free pedals.

[Ross]

Not having much luck ordering clothing from Torpedo 7. I posted previously about some ill fitting knee warmers I purchased from them, I ended up getting a refund (postage inc) which was good, though I would of preferred to buy correct fitting knee warmers in the first place (manufacturing fault).

A few weeks later I saw a T7 branded LS jersey on special so going off the size of other non-T7 jerseys I own I placed an order and received jersey approx 4 days later. So far so good. Quality looked good but when I tried it on it was too large, especially the sleeves. I could send it back but it will cost me more $ in postage so I'll just on-sell it at a loss to another cycling mate. I didn't really *need* it, I just bought it 'cause it was on special for $30 it would of come in handy as an extra.

[petal665]

How’s this. 2 orders from Chainreaction made 3 hours apart. Everything was in stock on both orders and they both shipped from c r c at the same time. They got scanned at the Belfast depot 20 minutes apart. Now, 1 is still sitting at Heathrow and the other is in Brisbane ready for delivery today. The 2nd order is the one that is already here. Considering I ordered on Thursday, not bad for the one that is here.

[Chaderotti]

Never again with PBK.
First my parcel gets sent to Melbourne, the guy some how tracks me down
Secondly, they sent the wrong handlebars
Thirdly (though not entirely PBK's fault) the spider of the Miche cranks I bought are bent.

[scotto]

just got a jersey off ebay from china for $25 incl postage. the seller had only 4 sales prior to mine so i was a bit dubious...
but the goods arrived in 8 days, and a 3XL size that fits me, not like the euro ones where i'd need a 6XL and you can still see what i ate for lunch...and i can even undo this zip with one hand...
seller id was cyclebuddy.

[Nobody]

c r c again. This time they sent me "DMR V8 Grease Port" pedals without the grease syringe, grease port, or box as shown in their advertising:

With grease port and ‘V-Lube’ grease syringe included in the box

http://www.this link is broken/Mode ... delID=3177

Update:
Contacted them by e-mail.
They replied a few days later.
Sent me the grease syringe. Got it today.
The grease port is part of the pedal.

[TimeTraveller]

Has anyone heard of used/purchased anything from KARTIKA CHANDRA online bike shop based in Indonesia they are offering some very good deals on bikes and wondering if they are Too Good to be true

Pinarello FP7 2010 Dura-Ace Bike for USD $2,984.00 ???

Smells fishy but if someone can vouch for them?

----Just read on another forum - BEWARE of these guys its a total scam

[jules21]

whoda thunk it?

[rider]

I recently ordered some gear at ebikestop. After a day or two i decided to cancel my order. At this stage i had no communication about my order being shipped so i thought it wouldnt be a problem to cancel it. However as soon as i email them about cancelling my order i got an email saying my order has been shipped. I just thought that's a little convenience give that after 2 days i have not received any communication from them. Also their delivery cost are quite expensive. I've since found and love shopping at wiggles with their FREE shipping!

[rydahasj]

Big positive rep to bike24.net

Ordered Last Sunday - > shipped 7th september, arrived today the 15th september. So 8 Days.

Ordered set of Fulcrum racing 5s
Ultegra 10 speed compact crank in Ice grey
and
ultegra front derailer.
310 Euro inc. Postage!

Items were well packed and everything was as per description!

[gauchoracer]

One, not quite so good;
Ordered a set of tyres from Ribble, 30 Aug, they turned up yesterday, 21 Sep...
Not the usual delivery time...
One better;
Ordered from Wiggle, same day, arrived 7 Sep........
Not particularly venting, well, just a little...
Max...